Shipping policy
SHIPPING & DELIVERY POLICY
We want you to have a smooth, transparent, premium shopping experience. Here is everything you need to know about our custom, made-to-order shipping process.
1. Fulfillment Time
All products are made to order especially for you. Average production and formatting time: 2–5 business days.
2. Shipping Time (United States)
Once crafted, orders are shipped promptly with trusted carriers. Standard delivery within the contiguous U.S.: 3–4 business days.
Total estimated delivery time: usually 5–9 business days from the day you place your order.
3. Shipping Areas
We currently ship across the contiguous United States (48 states). Shipping is not currently available to Alaska, Hawaii, Puerto Rico, or other U.S. territories.
4. Tracking Your Order
You will receive an email with a dedicated tracking link as soon as your piece ships. Use it to follow your package until it arrives at your doorstep.
5. Duties & Taxes
No import duties or customs fees apply to U.S. orders. Standard sales tax may apply based on your local state regulations, as required by law.
6. Returns & Exchanges
Because every piece is custom made to order, we accept returns and exchanges only for items that arrive defective, damaged, or misprinted — submitted within 30 days of delivery under our Keep & Replace™ Protocol.
We're not able to offer returns or exchanges for size or preference changes, since each garment is produced specifically for your order rather than pulled from pre-made stock.
Free Shipping on all orders within the contiguous United States
Questions about your shipment? Contact our concierge team at support@blossombless.co